About INTRAN

INTRAN is a Public Sector multi-agency partnership which provides and manages value for money access to interpreting and translation services for people who are deaf, hard of hearing or whose first language is not English and who cannot speak fluently in English. INTRAN exists to enable partners to deliver equality of opportunity and accessibility of information and services.

For more information about INTRAN, visit their website www.intran.org

Using INTRAN Services

All N-DAP agencies are able to access INTRAN services using their INTRAN code.  Under the INTRAN umbrella, services can access telephone and face-to-face interpreting in a foreign language or British Sign Language, lip speaking, written translation and information in other formats 24 hours a day, 7 days a week.

Telephone interpreting

• Language Line

Call: 0800 169 2694

Face to face interpreting in a foreign language

• Cintra

To minimise costs, Cintra will seek to provide you with a locally based interpreter in order to reduce travel costs. There are circumstances where languages are considered ‘rare’ in the UK or in our region, Cintra have an obligation to inform you this and that the interpreter(s) will need to cover significant distances. In such circumstances it may be more cost-effective to book a telephone interpreter if the situation allows. You can always request a quote before agreeing for a booking to go ahead.

Call: 01223 346870
Email: booking@cintra.org.uk

British Sign Language interpreter/lipspeaker

• Deaf Connexions (9am to 5pm, Monday to Friday)

Call or Fax: 01603 660889
Minicom: 01603 661113
Email: mail@deafconnexions.org.uk
Web: www.deafconnexions.org.uk

• Clarion (5pm to 9am, Monday to Friday, weekends and Bank Holidays)

Call: 01763 209001
SMS/Text Message: 07713 082716

Written and audio translations

• PEARL LINGUISTICS

Call: 020 7253 7700
Email: intran@pearllinguistics.com

Please book as soon as you know you need an interpreter. Likewise, if you need to cancel a booking, please do so as soon as you know to prevent your agency incurring any cancellation charges.